Ask PlayStation on Twitter: "If you've experienced issues downloading games with “Queued for Download” or “View Details” messages on PS5, please update the system software to the latest version, start your PS5
My PS4 won't start up and is stuck in safe mode : r/PS4SupportPage
PS4 Is Freezing & Behaving Weirdly | Fixed by Experts | PS4 Storage Expert
Is your PlayStation 4 stuck in Safe Mode? Read our guide